The website www.SwiftCartStore.com is operated by Swift Cart SRL, a company registered in Romania, with VAT number 49027343, and located at Intr. Gheorghe Simionescu 19, Sector 1.
This document establishes the terms and conditions under which you may use the website www.SwiftCartStore.com. Access to the site is governed by the terms and conditions outlined in this document.
Using the site as a visitor, registering as a user, and purchasing products from the range offered on the site implicitly and unconditionally accepts these terms and conditions, with all consequences thereof. The site is to be used for viewing the products and related information about them and the store, as well as creating an account for purchasing the desired products. Any use of the site for purposes other than those mentioned is prohibited.
Swift Cart SRL may, at any time, make changes to the content of the www.SwiftCartStore.com site, modify its structure and accessibility, or stop providing information on the site, without prior consent and without notifying users or third parties.
This document is supplemented by the provisions of OUG No. 130/2000, Law No. 296/2004, Law No. 677/2001.
All materials posted on this site, as well as the site itself, are protected by copyright, trademarks, and/or other intellectual property rights. These materials belong to Swift Cart SRL or its subsidiaries and can only be used with the permission of the owners, solely for non-commercial purposes. The term materials refers to: photographs, images, illustrations, texts, videos, audio clips, drawings, logos, trademarks, and other materials contained on this site, as well as the software used in the design and development of the site.
All rights reserved worldwide. The name and trademark of Swift Cart SRL, its logo, and all other associated trademarks, whether registered or not, are trademarks or service marks of Swift Cart SRL.
The materials contained on this site are displayed for informational and promotional purposes only. This site is for private, personal, and non-commercial use only. Downloading or copying materials from this site is allowed only for personal, non-commercial use. Reproduction (except for personal, non-commercial use), publication, transmission, distribution, display, deletion, addition, modification, creation of derivative works, sale, or participation in the sale of any materials on this site, or any related software, is not permitted. Any other use of the materials from this site, including reproduction for purposes other than personal, non-commercial purposes, modification, distribution, or republication, without the prior written consent of Swift Cart SRL, is strictly prohibited.
All information in the Information and Assistance sections is an integral part of the Terms and Conditions of Use of the Online Platform.
PERSONAL DATA
Definitions:
Personal data – any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, especially by reference to an identification number or to one or more factors specific to their physical, physiological, psychological, economic, cultural, or social identity;
Processing of personal data – any operation or set of operations performed on personal data, by automated or non-automated means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure to third parties by transmission, dissemination, or otherwise, linking or combining, blocking, deleting, or destroying.
In accordance with Law No. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data, as amended and supplemented, Swift Cart SRL, headquartered in Bucharest, Sector 1, mobile: 0729224755, is required to manage safely and only for specified purposes, the personal data you provide about yourself, a family member, or another person. The data is collected for the purpose of providing the products listed on the website www.SwiftCartStore.com, as well as for marketing purposes.
You are required to provide the data necessary for billing and delivery of the ordered products. Your refusal will result in the inability to deliver the ordered goods. The recorded information is intended for use by the operator and will not be disclosed to third parties without your prior consent.
We will not send you any information, brochures, or other forms of advertising without your consent.
According to Law No. 677/2001, you have the right to access, intervene on data, the right not to be subject to individual decisions, and the right to address the judiciary. At the same time, you have the right to object to the processing of your personal data and request the deletion of data. To exercise these rights, you can send a written, dated, and signed request to the address Bucharest, Sector 1, by fax to: 0729224755, or by email to: swiftcartplus@gmail.com.
You are also recognized the right to appeal to the judiciary. Your data will not be transferred abroad.
If any of your data is incorrect, please inform us as soon as possible.
PRIVACY POLICY
The privacy policy refers to the conditions under which Swift Cart SRL, VAT 49027343, RC J40/20408/2023, headquartered in Bucharest, Sector 1, uses your personal data. The data we request are those that help us identify you when you use the site. We assure you that this data will only be used in accordance with this privacy statement and for the specific purpose for which it was collected.
Swift Cart SRL, as the owner of the website www.SwiftCartStore.com, respects the confidentiality and security of the personal data processing of every individual visiting this site to make online orders.
According to legal provisions, Swift Cart SRL is required to manage, securely and only for specified purposes, the personal data you provide.
Under GDPR, you have the right to information, access, rectification or deletion, restriction, portability, withdrawal of consent at any time, and the right not to be subject to decisions based solely on automated processing, including profiling.
You have the right to request the deletion of your personal data from our database at any time through the following channels: by email at swiftcartplus@gmail.com or by mail to our registered office.
COLLECTED DATA
• Name and surname
• Date of birth information
• IP address
• Contact information, including email address
• Demographic information such as postal code, address, preferences, and interests
• Other relevant information for market research or special offers.
THE PURPOSE OF DATA COLLECTION IS:
• Informing users about the status of their account on www.SwiftCartStore.com;
• Informing users/customers about the status of orders;
• Evaluating the products and services offered;
• For advertising, marketing, and statistics.
DATA COLLECTION METHOD:
Newsletter registration form
Under GDPR, the personal data requested in this form (name, email address) are used in good faith to send you periodic information about promotions, products, and events. This personal data will be stored until you express the desire to unsubscribe, after which it will be destroyed. They may be transmitted to our partners who comply with GDPR rules, only for the purpose of achieving the stated goal.
Account creation form
Under GDPR, the personal data requested in this form (name, phone, address, email address) are not used for marketing and/or statistical purposes. The data is collected to facilitate the ordering process, track orders, and maintain a history of your purchasing activity on this site. This information will be stored until you request the deletion of your account, except in cases where the entered data form the basis of confirmed orders for which invoices have been issued, according to Romanian legislation in force.
Order placement on this website
These Terms and Conditions govern the placement of orders on our website. By placing an order, you agree to comply with the following terms:
1. General Conditions
1.1. Eligibility: By placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.
1.2. Acceptance of Terms: Your use of our website and placing orders are subject to these Terms and Conditions.
1.3. Modifications: We reserve the right to update these Terms and Conditions at any time. Continued use of the website after modifications indicates acceptance of the revised terms.
2. Order Placement
2.1. Accuracy of Information: You must ensure that all information provided during the order process is correct and complete.
2.2. Order Confirmation: After placing an order, you will receive a confirmation email summarizing the details. This confirmation is not a guarantee of acceptance.
2.3. Right to Refuse Orders: We reserve the right to refuse or cancel orders at our discretion, including, but not limited to, situations involving:
Price or product description errors.
Out-of-stock items.
Fraudulent or suspicious activity.
3. Prices and Payment
3.1. Currency: All prices displayed on the site are in RON/EUR, depending on the location, unless otherwise specified.
3.2. Price Changes: We reserve the right to change prices at any time without prior notice. The prices applicable to your order are those displayed at checkout.
3.3. Payment Methods: Payment must be made through the approved methods displayed at checkout (Card and cash on delivery).
3.4. Failed Payments: Orders will not be processed until full payment is received (via card), and for cash on delivery, the order will be completed once the courier finalizes it.
4. Shipping and Delivery
4.1. Delivery Time:
Orders are processed and shipped within 2 business days of the order date.
Estimated delivery time is 1–3 business days for domestic orders and 5–7 business days for international orders.
4.2. Shipping Costs: Shipping costs will be added to your order total during checkout unless otherwise specified.
4.3. Risk of Loss: Ownership and risk of loss pass to you upon delivery of the goods to the designated address.
5. Returns, Refunds, and Cancellations
5.1. Returns:
Customers may return products within 14 calendar days of receiving the order.
Returned products must be in the same condition in which they were received—unworn, unused, in their original packaging, and accompanied by all tags and documents.
Steps to initiate a return:
- Contact our team at email: swiftcartplus@gmail.com to request a return form.
- Complete the return form and include order details (order number, reason for return).
- Send the product to the address specified in the return form.
Refund Process:
Refunds are processed within 5 business days from receiving and verifying the returned product. The refunded amount will be transferred using the same payment method used for the original purchase. Shipping costs for returns are borne by the customer, except in cases of defective or incorrect items. In case of delays, customers will be notified via email or phone.
Cancellations:
Orders can be canceled before shipment. After shipment, cancellations will be treated as returns.
Complaints Policy:
How to file a complaint:
Complaints can be submitted via:
- Email:
- Phone:
Please include the following information:
- Full name
- Order number
- Details of the issue, including relevant photos, if applicable.
Processing the complaint:
Complaints will be acknowledged within 2 business days of receipt. The resolution of the complaint will be completed within 10 business days, depending on the complexity of the issue. If the resolution involves a refund or product replacement, the customer will be informed in advance.
Liability
Accuracy of Listings: While we strive to provide accurate product descriptions, we do not guarantee that the product details are error-free.
Limitation of Liability: Our liability is limited to the purchase price of the item in question. We are not responsible for indirect or consequential losses.
Customer Responsibilities
Account Security: You are responsible for maintaining the confidentiality of your account login information.
Compliance with Laws: You agree to comply with all applicable laws and regulations related to the use of the website.
Applicable Law and Dispute Resolution
Jurisdiction: These terms are governed by the laws of Romania.
Dispute Resolution: Any disputes arising under these terms will be resolved through arbitration or the courts in Romania.
Contact Information
For any questions regarding your order, please contact us at:
- Email: swiftcartplus@gmail.com
- Phone: +40 729 224 755
By placing an order, you confirm that you have read, understood, and agree to these Terms and Conditions.
DATA DESTINATION
The information recorded is intended for use by the operator Swift Cart SRL and is only communicated to certain recipients:
- Contractual partners and companies in the same group as the operator;
- Public authorities, only in cases of administrative or judicial requests;
- Freight forwarding agents.
WHAT WE DO WITH COLLECTED INFORMATION
We collect this information for:
- Maintaining an internal database record;
- Improving our products and services;
- Fulfilling contractual obligations;
- The ability to send information about new products or special offers;
- Contacting users via email, phone, fax, or mail.
GENERAL INFORMATION COLLECTED
By creating an account and accessing services and products, Swift Cart SRL may process personal information that identifies a specific individual.
YOUR ACCOUNTS ON THE SITE www.SwiftCartStore.com
When creating an account, you are required to provide your name, surname, address, and email address. If you opt for an online order, additional billing information is required.
COLLECTION AND USE OF PERSONAL DATA BY Swift Cart SRL
Information collected on the website www.SwiftCartStore.com, whether personal, demographic, aggregate, or technical, will be used for account registration management, resolving inquiries, improving our website, and consulting users to enhance the quality of products and services offered.
DISCLOSURE AND TRANSMISSION OF PERSONAL INFORMATION
Swift Cart SRL will not disclose (by sale or rental) your personal information to third parties, except for those mentioned.
YOUR RIGHT TO MODIFY AND DELETE DATA
In accordance with GDPR, you have the right to information, access, rectification or deletion, restriction, portability, withdrawal of consent, and the right not to be subject to decisions based solely on automated processing, including profiling.
CONTROL OF PERSONAL INFORMATION
You can choose to restrict the collection or use of your personal data using the following methods:
- Tick an option in the completed form to indicate your refusal to use the data for marketing purposes.
- Modify your marketing options by contacting the email address swiftcartplus@gmail.com.
HOW LONG WE PROCESS PERSONAL DATA
Data is processed throughout the contractual relationship and thereafter, in accordance with applicable legislation.
DATA SECURITY
We use security measures to protect the information, including passwords and restricted access.